WebPresented Blog

WebPresented Blog


Articles and press releases about wholesale distribution, CRM, and all things WP.

What are you hoping to achieve in 2024? That very question was posed to wholesale and distribution CEOs and summarized in a presentation at the National Association of Wholesaler-Distributors at their 2024 Executive Summit. Their top responses were tallied, and fall into six different areas of attention for the year: customer experience, “perfect orders,” incremental sales, digital transformation, employee staffing and engagement, and efficiency. Let’s explore each of them, and how CRM can have a positive impact.

Artificial Intelligence is changing the wholesale distribution industry in many ways. In this blog post, we will discuss some of the key impacts of AI on this sector and how AI-driven tools are reshaping the way businesses approach customer engagement.

In the wholesale distribution industry, customer engagement strategies are crucial for staying competitive and meeting the evolving needs of B2B clients. As we look ahead to 2024, several trends are poised to shape the way wholesale distributors connect with their customers. Let’s explore the top five customer engagement strategy predictions tailored specifically for the wholesale distribution sector.

[COLUMBUS, OHIO, August 4—] WebPresented launched Plaimaker, an application designed to guide your sales team’s daily tasks that offers the lightness of modern dating app actions. Plaimaker is an Artificial Intelligence (AI)-powered app that solves one of the biggest challenges for a salesperson; determining what actions to engage in first. Plaimaker analyzes customer data and activity history to provide suggested tasks that drive sales.

Cordance, a software company that acquires and accelerates the growth of vertically-focused, B2B SaaS companies, expands its presence in the wholesale distribution industry with the strategic acquisition of WebPresented, a fully integrated CRM, quoting, and business intelligence tool built for industrial distributors.

In today's competitive business landscape, it's important for businesses to have a strong sales team. But even the best sales team can't succeed without the right tools and processes. That's where CRM comes in.

At WebPresented, our commitment to enhancing your digital marketing capabilities is unwavering and that’s why we are thrilled to announce our latest partnership with Dotdigital, a leading digital marketing platform. This strategic collaboration is just one of many partnerships we foster to provide our valued WebPresented customers with a range of cutting-edge solutions. By integrating Dotdigital with WPCRM, we are unlocking a new level of potential for your digital marketing campaigns.

In today's rapidly evolving world of wholesale distribution, staying ahead of the curve is crucial. While Artificial Intelligence (AI) has gained recognition as a powerful tool, its widespread adoption in the industry is still in its early stages. Embracing AI technology can provide a strategic edge by streamlining operations and enhancing customer service. The potential benefits of AI are numerous for distributors who are willing to explore its untapped potential.

As wholesale distributors look to grow in 2023, one of the key factors to consider is their sales technology stack. A well-designed and integrated tech stack can empower your teams to be more productive, efficient, and successful, driving growth and revenue for your business.

As a leader in your organization, you are responsible for ensuring that your sales team is productive and achieving results. Clarifying expectations, the same vocabulary, and KPIs across the company enables your team to work toward common goals. Read more about six key areas we recommend focusing on.